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I'm having problems with the address verification

Alberto
Alberto
  • Updated

Welcome to Damex, just one more step to complete your KYC! Let us give you some recommendations to solve your Proof of address issue:


- It could be a utility bill, bank statement, credit card statement, tax invoices, or other government-issued residential statements/certificates.
- Please note that we cannot accept screenshots, mobile phone bills, medical bills, purchase receipts, insurance statements or the same documents that you used as proof of identity.
- Proof of Address must be issued within the last 3 months.


If you are still having issues, contact us, we'll love to help.

 

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