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Which tokens and networks do we support?
For now we support: BTC, ETH, DAMEX (ERC20), USDT (ERC20), USDC (ERC20) and VRA (ERC20).
How does Damex ensure it follows all rules and regulations related to cryptocurrencies?
We only operate in jurisdictions where we hold DLT, VASP and EMI agency licenses, to ensure we are always operating and providing a...
Why can't I use my Damex card in Euros / GBP ?
The Damex card is linked to a specific currency based on your residential address, for example, when living in the UK the card will...
I'm having problems with my transactions
A transaction can be rejected or blocked either by Damex, or by the risk profile of the merchant and or wallet address.The most fre...
When I try to order the Damex card, the app shows "please try again later" message.
If you encounter a “please try again later” message when trying to order your Damex card through the app, there are two steps that ...
How to change your PIN at an ATM.
To change your PIN within the DAMEX app, follow these simple steps: Log in to the app and go to the ‘card’ icon located at the bot...
Where is my Damex card?
First of all, congratulations, you are fully registered and close to being able to enjoy all our features. For now, we don't offer...