Get the help you need here
How to close my account?
To close your account, please submit a formal request through our FORM.In order to proceed with the account closure, we will requir...
My account has been stolen/hacked
If you think that your account has been stolen or you lose access to it, you have two options: - Change your access email. - Close ...
How can I change my address?
Updating your address with us is easy. Please provide us with a new valid proof of address (PoA) document dated within three months...
Our reward system.
Our reward program is relatively straightforward: membership There are 3 memberships; Standard, Premium and VIP. After onboarding a...
The app isn't counting my steps. (Apple OS Only)
If you can't see your steps updating in Damex app, there are a few things that you could check on your own device: It’s most li...
The app isn't counting my steps. (just for Android users)
If you can't see your steps updating in Damex app, there are a few things that you could check on your own device. Can you see your...