• My Google Authenticator codes don’t work

  It may be because the time isn’t correctly synced on your Google Authenticator app.To set the correc...

• How to change the email?

  Updating your email with us is easy. Please provide us with; -The current email you have registered with us, -The new email you'd l...

• Why is Damex blocking accounts?

  Your account may be restricted by our security system if:We have reason to believe that your account details may have been compromi...

• How to close my account?

  To close your account, please submit a formal request through our FORM.In order to proceed with the account closure, we will requir...

• My account has been stolen/hacked

  If you think that your account has been stolen or you lose access to it, you have two options: - Change your access email. - Close ...

• How can I change my address?

  Updating your address with us is easy. Please provide us with a new valid proof of address (PoA) document dated within three months...

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