User

Alberto

Member since
Total activity 64
Last activity
Following 0 users
Followed by 5 users
Votes 4
Subscriptions 39

Activity overview

Latest activity by Alberto

  • Alberto created an article,

    How to change the email?

    Updating your email with us is easy. Please provide us with; -The current email you have registered with us, -The new email you'd like to register with, and, -A selfie holding the same proof of ide...

    • Alberto
    • 2 followers
    • 0 comments
    • 0 votes
  • Alberto created an article,

    Why is Damex blocking accounts?

    Your account may be restricted by our security system if:We have reason to believe that your account details may have been compromised and/or are at risk of fraudulent activities.We have reason to ...

    • Alberto
    • Updated
    • 1 follower
    • 0 comments
    • -8 votes
  • Alberto created an article,

    Which tokens and networks do we support?

    For now we support: BTC, ETH, DAMEX (ERC20), USDT (ERC20), USDC (ERC20) and VRA (ERC20).

    • Alberto
    • 1 follower
    • 0 comments
    • -3 votes
  • Alberto created an article,

    How does Damex ensure it follows all rules and regulations related to cryptocurrencies?

    We only operate in jurisdictions where we hold DLT, VASP and EMI agency licenses, to ensure we are always operating and providing a service at the highest standards.

    • Alberto
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Alberto created an article,

    How to close my account?

    To close your account, please submit a formal request through our FORM.In order to proceed with the account closure, we will require a selfie of you holding the same proof of identity that you used...

    • Alberto
    • Updated
    • 1 follower
    • 0 comments
    • -1 votes
  • Alberto created an article,

    My account has been stolen/hacked

    If you think that your account has been stolen or you lose access to it, you have two options: - Change your access email. - Close your account. To do both we will request a selfie In order to veri...

    • Alberto
    • 1 follower
    • 0 comments
    • -5 votes
  • Alberto created an article,

    How can I change my address?

    Updating your address with us is easy. Please provide us with a new valid proof of address (PoA) document dated within three months of issue.This could be a scanned copy of a; utility bill, bank st...

    • Alberto
    • Updated
    • 1 follower
    • 0 comments
    • -1 votes
  • Alberto created an article,

    About the cashback

    Basically, we generate cashback for users as their card payments are confirmed as successful by our provider. There is usually a delay of 2 to 5 business days for the confirmation to arrive, althou...

    • Alberto
    • Updated
    • 1 follower
    • 0 comments
    • 1 vote
  • Alberto created an article,

    All I need to know

    At Damex, we place our clients at the core of our operations and always aim to provide exceptional service. However, we understand that there might be instances where our service falls short of you...

    • Alberto
    • Updated
    • 1 follower
    • 0 comments
    • -1 votes
  • Alberto created an article,

    A summary of our reward program.

    Our reward program is relatively straightforward: membership There are 3 memberships; Standard, Premium and VIP. After onboarding all users start with the Standard membership. Users can update thei...

    • Alberto
    • Updated
    • 1 follower
    • 0 comments
    • -1 votes