User

Alberto

Member since
Total activity 64
Last activity
Following 0 users
Followed by 5 users
Votes 4
Subscriptions 39

Articles

Recent activity by Alberto

  • All I need to know

    At Damex, we place our clients at the core of our operations and always aim to provide exceptional service. However, we understand that there might be instances where our service falls short of you...

    • Updated
    • 1 follower
    • 0 comments
    • -1 votes
  • How to change the email?

    Updating your email with us is easy. Please provide us with; -The current email you have registered with us, -The new email you'd like to register with, and, -A selfie holding the same proof of ide...

    • 3 followers
    • 0 comments
    • 0 votes
  • Why is Damex blocking accounts?

    Your account may be restricted by our security system if:We have reason to believe that your account details may have been compromised and/or are at risk of fraudulent activities.We have reason to ...

    • Updated
    • 1 follower
    • 0 comments
    • -17 votes
  • Which tokens and networks do we support?

    For now we support: BTC, ETH, DAMEX (ERC20), USDT (ERC20), USDC (ERC20) and VRA (ERC20).

    • 1 follower
    • 0 comments
    • -3 votes
  • How does Damex ensure it follows all rules and regulations related to cryptocurrencies?

    We only operate in jurisdictions where we hold DLT, VASP and EMI agency licenses, to ensure we are always operating and providing a service at the highest standards.

    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • How to change your PIN at an ATM.

    To change your PIN within the DAMEX app, follow these simple steps: Log in to the app and go to the ‘card’ icon located at the bottom of the page. Navigate to ‘View PIN’ and click on ‘RESET PIN’. ...

    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • How to close my account?

    To close your account, please submit a formal request through our FORM.In order to proceed with the account closure, we will require a selfie of you holding the same proof of identity that you used...

    • Updated
    • 1 follower
    • 0 comments
    • -2 votes
  • My account has been stolen/hacked

    If you think that your account has been stolen or you lose access to it, you have two options: - Change your access email. - Close your account. To do both we will request a selfie In order to veri...

    • 1 follower
    • 0 comments
    • -5 votes
  • How can I change my address?

    Updating your address with us is easy. Please provide us with a new valid proof of address (PoA) document dated within three months of issue.This could be a scanned copy of a; utility bill, bank st...

    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Where is my Damex card?

     First of all, congratulations, you are fully registered and close to being able to enjoy all our features. For now, we don't offer a tracking number. If your order suffers any delay (>2 weeks), pl...

    • Updated
    • 1 follower
    • 0 comments
    • 0 votes